Biotop Professional


TERMS + PRIVACY


OVERVIEW

This website is operated by BiotopUSA and Creative Distribution Group LLC, CDG. Throughout the site, BiotopUSA, we, us and our refer to BiotopUSA and CDG. BiotopUSA offers this website, including all information, tools and services, conditioned upon your acceptance of the terms and policies stated here.

By visiting our site and/or purchasing, you engage in our Service and agree to be bound by these terms, including those referenced by hyperlink. Terms apply to all users of the site, including without limitation browsers, vendors, customers and merchants. Please read carefully. If you do not agree to the terms, then you may not access the website or use services.

SECTION 1 - ONLINE SHOP TERMS, SUBSCRIBE TO EMIAL LIST, COUPON CODES

By agreeing to these Terms you represent that you are the age of majority in your state, or that you consent to your minor dependent using this site. You agree that you will not resell Biotop Professional products online under any circumstance (Amazon, eBay, or your own website, here in the USA or anywhere in the world). Reselling Biotop Professional products online is considered diversion, is strictly prohibited and may result in legal action.  

You may not use Biotop Professional products for any illegal or unauthorized purpose, or violate laws in your jurisdiction (including but not limited to copyright laws). You must not transmit viruses or any code of a destructive nature. A breach or violation of Terms will result in an immediate termination of Services. Our e-commerce platform is provided by SquareSpace and Stripe is our payment gateway for processing online payments. We reserve the right to change prices of product and shipping at our discretion.

If you opt in to receive news by email, unsubscribe any time by clicking the link in the bottom of the email. We hate junk email, especially unsolicited, so your email address stays confidential and is never transferred to a third party. Occasionally our mailing list messages end up in junk folders so we suggest adding us to your safe senders list.

Coupon codes, free shipping codes, flash sales and promos run from time to time. BiotopUSA reserves the right to run, cancel, extend, or delay at its complete discretion regardless of advertised validation or expiration dates and is under no obligation whatsoever to make any discounts available regardless. 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy. We have made every effort to display colors and images of products as accurately as possible but cannot guarantee that your computer monitor's display will be accurate.

We reserve the right to limit sales to any person, geographic region or jurisdiction and may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time and limit quantities. All descriptions of products or pricing are subject to change at anytime without notice, at our sole discretion. Any offer for any product made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Miami-Dade County, Florida, USA.

SECTION 8 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@biotopusa.com


PRIVACY


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide information that helps us learn about your browser and operating system. If you subscribe by email to receive coupon codes, newsletters or sale notices you email remains confidential with us and is never sold or transferred to a third party. Opt out any time with the "unsubscribe" feature below the email. 

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@biotopusa.com or mailing us at: BiotopUSA | Creative Distribution Group LLC C27-20855 NE 16 Ave, Miami FL, United States, 33179.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SquareSpace

Our store is hosted on SquareSpace (SS). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through SS’s data storage, databases and the general SS application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then SquareSpace.com stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and have given your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@biotopusa.com or by mail at BiotopUSA 20855 NE 16 Ave, C27, Miami FL 33179 USA.